South Bay Upholstery Cleaning : Serving the entire South Bay Peninsula. Leather upholstery cleaning too!
South Bay upholstery cleaning
Los Gatos carpet cleaning Saratoga carpet steam cleaning Los Gatos upholstery cleaning Los Gatos carpet cleaning Saratoga carpet steam cleaning
Kid safe South Bay upholstery cleaning
 
 
Testimonials
Fill this form for your FREE cleaning estimate!

Verify

Specials
We take Visa, MC and Discover
Carpet care packages

I have been using Elegant Thread for 20+ years now and won't use anyone else ever. My rugs are always fresh and the pile is intact (not something you think of but You don't want the direction of the fibers to be ruined). They were lifesavers after I had an accident at home that resulted in a lot of blood on my new wall to wall carpet. They were able to save the rug and the padding. It was as if nothing had ever happened. Other companies had told me they couldn't fix it but Elegant Thread saved the carpet and it looked brand new!
I recommend them to everyone.

Cathy T.
San Jose, CA

One of my tenants soiled the carpeted staircases in one of my properties to a point that I thought they would need to be replaced. Contacted Elegant Thread to give cleaning a try hopeful that I could avoid the cost of replacement. Victor and his crewman showed up on time and thought they could get them clean. Said it would take about 1.5 hours to complete. I went off to do something else and got a call 60 minutes later saying they were done. Rushed back and there was Victor with his little booties on to protect the floors and I could not believe the appearance of the carpet. They weren't just clean, they looked brand new!
I can't recommend Elegant Thread more highly for carpet cleaning.

James S.
Pasadena, CA

After doing some research on Yelp for a local Sunnyvale Carpet Cleaning. I did read up on Chem Cleaning vs. Steam Cleaning. The Rug we needed to clean is an area rug in out Auto Body Shop Waiting area. The rug is high quality so I didn't just want Coit or Stanley Steamers to Clean out rug.
Elegant Thread, Inc name just stood out ! With a name like this I had the impression that they would take care of our expensive area rug. After reading the fellow yelp reviews. I instantly called and spoke with a nice young lady that actually answered all my questions about Chem dry cleaning. We had a area that was quiet dirty from foot traffic She suggested the Steam cleaning would be best to get the dirt out. What was nice is that I just gave her the size of the rug and she gave me a quote over the phone. I made my appointment for the cleaning and the two guys that came out where very courteous, fast and effecient. They did the rug with a matter of 1 hour. The rug cleaning cost $100 and it was well worth the cleaning.
So if you are interested in finding a local business that will be careful with your expensive rugs I recommend Elegant Thread Inc.

Lisa B.
Santa Clara, CA

I was looking for a step up from the standard carpet/rug cleaning services for various reasons. I liked what I saw on Elegant Thread's website so next I completed the form to see if/when they would call. A very pleasant person called the following day and she was able to squeeze me (small job) within two days! They also agreed to call me at work when the crew was on the way over. The crew of two - also very pleasant - were already there, provided a quote and got right to work and all was completed in just about 35 minutes and it looks wonderful. Also I got a very nice Thank You card in the mail ! At every step I felt like my business was valued. Now you just don't find that kind of service much anymore. Elegant Rug is now my "go-to" carpet/rug service and I will recommend them to friends. Do try them!

G B.
Cupertino, CA

Very good rug cleaners. Just wished they would have wrapped my rug in plastic or paper. When I picked it up, it was sitting on their office dirty carpeting. Come on, invest in a wrapper please. Next time?

B S.
Palo Alto, CA

This is the second time I have used Elegant Thread recommended by my neighbor who has used them for years. My rugs were filthy and 25 yrs old. They were very expensive when I bought them. I am very pleased. The rugs look brand new. 2 men came and I got a call first in my 2 hour window. They worked very hard. Two rooms are the original wood and we had removed the carpeting there several years ago.
I didn't have the energy to move all the furniture to get rid of the carpet. I did tell them that. They did an excellent job. I would definitely have them back. Rita N.

Rita N.
Mountain View, CA

I have been using Elegant Thread for at least 10 years and wouldnt trust anyone else.
I don't need to be home when they come, they always do an excellent job. I get exactly what I want and the charge is always as quoted. They always follow up with a phone call to see how the job went. I really appreciate their attention to detail. They are a pleasure to work with start to finish.

Kerry B.
San Carlos, CA

We had a very positive experience working with Elegant Thread.
We needed to have 2 large area rugs cleaned in our home. I reached out to a few companies for their bids and Elegant Thread was the only one that responded - and within an hour of my initial inquiry. The woman on the phone was very patient in walking me through their different service options.
The technicians were prompt, friendly and very professional. They gave me tips on how to spot treat our rugs and care for them between cleanings. After the service was completed we received a follow-up call to inquire about our experience.
Overall I was very impressed with Elegant Thread's professionalism and customer service. Oh, and our rugs look great, too! Next time we won't wait as long to get our rugs cleaned now that I see how easy it was to do.

Vanessa N.
Mountain View, CA

The best carpet cleaners ever. I have had my carpets cleaned by them for many years. I love their biodegradable floor cleaners and carpet cleaning products. Safe around children and pets. No odors and works great! The carpet cleaning service is top notch. On time, very courteous, fantastic job cleaning and dries really quick. Highly recommend their service!

Tina M.
San Francisco, CA

i am very satisfied with Elegant Thread Carpet Cleaners. I've used them (3) times. They are very competent and more skillful at their trade than others I have used. I have used other cleaners where my rugs were supersaturated; this has never occurred with this purveyor. They use a dampener device of some sort which after they clean the rugs which sort of finishes the process. I always add the scotch guard. They've cleaned our wall to wall berber carpet, wool area rugs, couches and dining room chairs.

Diane H.
Menlo Park, CA

I've been using Elegant Thread for over 10 years. They provide excellent service! I pride myself in being a smart consumer and do my due diligence in selecting a product or service. Elegant Thread is so good that I don't "shop around" anymore, I just give them a call. I know I will get excellent service at a good value. It's nice to work with a company I can trust.

Linda A.
Mountain View, CA

We were very happy with the results.
The carpet was and looked clean, 99% of the spots were removed.
We will invite them again soon for sure!

Maayan P.
Stanford, CA

Elegant Thread is the most reliable service we use. They give short appointment windows, show up on time, work quickly and diligently, and get the spots out of the carpet. We have pets, so we clean our carpets and furniture often. They are reasonably priced, give excellent service, and are very careful about their work. I would highly recommend them to anyone who wants clean carpets and good reliable service.

Antoinette C.
San Jose, CA

We just had Elegant Thread out to do 4 bedrooms again. We've used them for about 20 years -- once we used them we never tried anyone else. Their estimates are fair, their work is excellent, they are always prompt. We probably should have replaced some of these carpets years ago, but as long as Elegant Thread keeps them looking so great, we'll wait a while longer. BTW our carpets are pale cream, almost white. Including living room and dining room and hall.

Julie Y.
San Jose, CA

Very professional and did a great job. The final price was 50% less than other quotes I received. We certainly use again.

Rand M.
Mountain View, CA

I have been using Elegant Thread for at least six year. I had them come again last week and "viola" my carpets are beautiful again. They are a first class business. They are timely, polite, neat and even call and let you know they are on the way. I am always so pleased at how beautiful my carpets look when they are finished. we have a lot of traffic, two dogs and tan carpeting. I have occasionally had stains that I thought would never come out but Elegant Thread not only removes them but makes my carpets look like new again. I wouldn't use anyone else.

Jan R.
South San Francisco, CA

We have used Elegant Thread for the last 10 years and have never been disappointed. Never. Most recently they were able to come on short notice to help us get our house cleaned before company arrived at Thanksgiving. Professional, punctual, and thorough were the technicians and they made sure we understood how long before we could freely move around on the carpet. At least twice a year we use this company to clean our off-white carpets and we will continue to do so. We strongly recommend Elegant Thread for any carpet cleaning.

Uel J.
Mountain View, CA

We've used these folks a number of times and are very satisfied with their service. It's easy to make an appointment and they come on time. (They also call 20 minutes or so before arriving.) They do an excellent job and treat your possessions as they would their own. We have white carpeting so we'll definitely be calling them again.

David H.
Los Altos, CA

Rarely do I rate the company's I do business with. In this case I am making an exception. I just had our 15year old wool carpet cleaning by the elegant thread and it looks like new. They did a wonderful job, at a very competive price. I reccommend them without reservation .

Ralph N.
Mountain View, CA

We used Elegant Thread on a recommendation from a friend. We needed an area rug and a couple of armchairs cleaned. They were very thorough and professional in their work. They were timely, conscientious and did a great job in dealing with furniture, floors and walls.

Laura F.
Atherton, CA

I used Elegant Thread for the first time and was very pleased with the service and will use them again. After a one-year remodel at my house, finding the right company to clean the carpets was the final touch. We recently painted inside and have new white baseboards. I was worried that their equipment would put marks on everything and they reassured me not to worry. They were on time, wore their little booties, and protected the walls by hanging the hoses on the railings of my staircase. The carpets dried the first day and they were not stiff feeling. The price was more than others, but worth every penny. Happy customer.

Debbie K.
San Jose, CA

I've used The Elegant Thread for over 10 years and have always been pleased with their work. We have two large dogs, so we clean at least every six months. They leave the carpets very clean and not stiff feeling, and are dry within a few hours. The availability of appointments is good, they are always prompt and customer service is great! They helped us out with an emergency and awful cleaning job a few years ago -- they came out on a Saturday morning and got the job done -- never knew that anything had happened when they were done. I've recommended them to neighbors, who have also been pleased.

Pamela R.
Gilroy, CA

Wow! This is a business I will be using forever! I was phone shopping for a company that would clean my living room sofa. The outstanding customer service I received on the phone stopped me from searching any further. From the smiling kindness on the phone to the ability to provide service on the same day to the excellent attention to detail by the service providers themselves, I have nothing but rave reviews for this company.

Kelly O.
Belmont, CA

We are repeat customers. Why? Because Elegant Thread does good work, are nice people to work with, and the lead cleaner was the same guy who did the carpets 4 years ago (just us two, clean people with no pets). He remembered the job, gave us a couple of housekeeping tips, worked quickly and efficiently and was on his way.

Jon R.
Palo Alto, CA

We have been using Elegant thread for several years now. It is always easy to make an appointment, and they always manage to get our very dirty carpet nice and clean again.

M M.
Los Altos, CA

I have used Elegant Thread for my carpet and upholstery cleaning for probably 15 years. They are professional, punctual and most importantly do an excellent job. I have had the same employees do my cleaning job for several years in a row, which says a lot about a company. I am never disappointed! Many thanks to them for being so reliable!

B B.
Sunnyvale, CA

I have been using Elegant Threads for carpet cleaning for over ten years. They do an amazing job. I had them out to clean my installed carpet which included 22 stairs they got pretty dirty from dogs and outside dirt. They always made the carpet look like new. I now have hardwood floor and large area rugs. They've cleaned those for me a couple of times, including after we got a new dog who was secretly leaving big spots. The spots came out and the rugs look like new.

Camille G.
Lincoln, CA

After a 2-bathroom remodel, interior painting, and attic insulation installation, my parents' white berber carpet was a mess - so bad that they wanted to remove it and replace with hardwood, but ran out of budget to do so. To help them out, I hired Elegant Thread. I've used dry cleaning (CO2) companies before for their and my own carpets (also white), and although the carpet dries much faster afterwards, this process isn't as efficient at getting out dirt and stains - sometimes it takes the technician longer with multiple passes, and sometimes the carpet isn't as white. What I especially liked about Elegant Thread is that they gave a ballpark estimate over the phone based on how many rooms there were to clean, but when the technicians came, they had a measuring tape and actually measured the room sizes. So the final bill was significantly less than the over-the-phone estimate. Elegant Thread could easily have charged me what they estimated over the phone and I wouldn't have been any wiser. As it is, I totally appreciate that I wasn't charged the same price to clean my parents' 4 bedroom, 1500 s.f. home as I would my own 4 bedroom, 2600 s.f. home!

Craft M.
Los Altos, CA

I am now a permanent customer of Elegant Thread. They did the absolute best job on my carpet in my rental property which was 10 years old and white. Except for two or three spots that they warned me would probably not come out, they were able to remove all other spots. Their crew was professional and friendly and their owner was extremely helpful. Also, they came back the next day when I called about two spots that I thought should have come out and removed them.
A few weeks after they did my rental property, I called them for suggestions on removing a pet accident stain in my own house. The owner called me back and told me what to use. I had never before been able to remove these types of stains entirely and when I used his method (equal parts vinegar and warm water), it cleaned it up completely.

Mary K.
Portola Valley, CA

Scott was visiting my store in Sunnyvale and noticed we could use his company's services. Since we are having a big event this weekend, I asked him for a quote. With the tight economy, Scott provided me a fair quote that was within my budget. Jorge and Francisco showed up on time, were very courteous, careful with my merchandise and fixtures and worked hard for 5 1/2 hours straight to get all 3,000 sf of carpet cleaned better than I'd ever seen it before. Halfway through the job, I asked for an estimate on finishing time and Francisco was accurate. I highly recommend this company.

Nancy B.
Vacaville, CA

I have used this service on my hardwood floors and my carpets. The floors were done 2 years ago and still kook as nice as the day they finished the job. The kitchen area gets a lot of abuse and they did a superior job to the original installers! They also finished the courts in my health club and in the 25 years I've been a member and watched 3-4 other companies do this work, none of the others even came close to the quality of elegant floors (Supreme Court Health Center in Sunnyvale). When I had them come to do my carpets I had 2 years of wear and tear from dirty/oily shoes to geriatric dogs and food stains. I thought I was going to need replacement. We left the cleaners in our home with trust they would lock up the house when they were finished. We came home to a beautiful carpet and our furniture and drapes were very well protected. This is a first class operation where you will be treated with dignity, honesty, friendly people and first class service. I was so pleased with them I will even leave my phone number if you want to call me. Rick 408 739-0987

Richard G.
Sunnyvale, CA
 
 
   
 
        ec-angies-list
 
 
Elegant Thread Carpet Care
(650) 961-1339 or (408) 773-8624
1206 Mountain View-Alviso Road Suite D, Sunnyvale, CA 94086
 
Copyright © Elegant Thread Carpet Care. All Rights Reserved. | Privacy Policy